FAQ for Employers, HR managers and Brokers

Looking at YuLife for your team, or wanting to make updates to a current plan?

20 articles in this collection
Written by Nina and Customer Success

YuLife Overview

Policy Options

What insurance products are available through YuLife?

Written by Nina
Updated over a week ago

Engagement

What is the daily wellbeing and engagement with YuLife?

Written by Nina
Updated over a week ago

Physical wellbeing

What physical wellbeing support does YuLife provide?

Written by Nina
Updated over a week ago

Digital Healthcare

What digital healthcare (eg. Virtual GP) is provided with YuLife?

Written by Nina
Updated over a week ago

Financial wellbeing

What financial wellbeing support does YuLife provide?

Written by Nina
Updated over a week ago

Data and insights

What data and insights are available through YuLife?

Written by Nina
Updated over a week ago

Implementation

How will YuLife support the implementation of their services?

Written by Nina
Updated over a week ago

Premium and tax position

Do my employees have P11D liability?

Written by Nina
Updated over a week ago

HR Customer Programmes

If you're part of our HR community we've got lots of perks for you too!

Written by Customer Success
Updated over a week ago

Managing Your Members

Adding or Removing Users

How do I add or remove employees from my YuLife account?

Written by Nina
Updated over a week ago

Updating Employee Data

How can I update employee data?

Written by Nina
Updated over a week ago

Do all my employees qualify for membership?

Can I cover all of my employees?

Written by Nina
Updated over a week ago

Understanding your YuLife Portal

Managing Admins Access

How to add additional Admin accounts onto the YuLife Portal

Written by Customer Success
Updated over a week ago

Resources Hub on the YuLife Portal

Where to find the assets and communication to share with your team.

Written by Customer Success
Updated over a week ago

Managing your team on the YuLife Portal

How to add, delete & bulk upload to the Portal.

Written by Customer Success
Updated over a week ago

Getting your Team onboarded with YuLife

How to get your team fully launched on the YuLife app.

Written by Customer Success
Updated over a week ago

Wellbeing Hub

How to use and manage the Wellbeing hub

Written by Customer Success
Updated over a week ago

Making a Claim

Claims: Critical Illness

Everything you need to know about submitting a critical illness claim.

Written by Nina
Updated over a week ago

Claims: Group Income Protection

Everything you need to know about making a GIP claim.

Written by Nina
Updated over a week ago

Claims: Group Life Insurance

Everything you need to know about making a GLI claim.

Written by Nina
Updated over a week ago