Wellbeing Hub 🇬🇧🇺🇸🇿🇦

How to use and manage the Wellbeing hub

Nina avatar
Written by Nina
Updated over a week ago

What is the Wellbeing Hub?

The Wellbeing Hub is a repository where HR admins can display additional wellbeing services, employee benefits or short/long-term campaigns for employees to be aware of.

For employees, the Wellbeing Hub is found by opening the YuLife app and tapping the main menu in the top left corner.

If you have access to YuMatter or YuDoctor services through YuLife, all the information your colleagues need to access them can be found here in the Wellbeing Hub. As well as these YuLife benefits, you can add your own company's benefits, schemes and policies to the Wellbeing Hub so that your colleagues can access everything in the same place.

For example, if you have a Cycle To Work scheme, or would like to remind everyone about their pensions information, this could be a great place to do it!

How do you add a new entry?

  1. Select "Wellbeing Hub" from the left-hand menu. Here, you will see an overview of what is currently in your company’s Wellbeing Hub.

  2. Click on "add new entry".

  3. Enter an article headline and a short description which will be displayed on the Wellbeing Hub’s menu page. You'll also need to add an image to the entry, there are some images of Yugi the Giraffe in there for you to use, or you can upload your own. There is a preview on the right side of the screen which will show you what this will look like in-app.

  4. You can apply eligibility rules to the entry, this means you can customise which groups of employees can access specific Wellbeing Hub entries. For example, the screenshot below means that only employees with the HR Tag can access the entry on their app.

  5. Tap 'Continue', you'll then need to add a title and longer description for the entry. This is where you can put all the information about the entry and how employees can access any services provided. You can also add web links, email addresses, telephone numbers, documents and content blocks to make it more accessible for your employees to access the service.

  6. You can choose to set your Wellbeing Hub entry live straight away by ticking the 'Set live now' checkbox. If you'd rather not have it live yet, you can always save the entry by tapping 'add entry', and come back to set it live at a later date.

  7. Tap 'Add entry' and that's it!

How do you delete an entry?

You can unpublish an entry at any time in the 'Manage Entries' section:

  1. Click on the 'edit' button on the right-hand side of the entry and go through to the full description section.

  2. Untick ‘publish entry’ item.

The item will no longer be able to be seen from within the app but will stay in the 'Manage Entries' section so can be referenced at any time or edited and republished in future if needed.

Please note that you are unable to edit the information in the entries created by YuLife.

How do Categories work?

To make your Wellbeing Hub a little neater, you might want to create some categories for your employee's benefits. To do this, tap 'Categories' in the left-hand menu, and select 'add new category'.

From here, you'll be able to give your category a name and choose which articles you'd like under each heading. Don't forget to save your category!

If you have any questions or need any further help, please don't hesitate to reach out to us via the web chat, or at support@yulife.com :-)

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