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FAQ for Employers, HR managers and Brokers
Understanding your YuLife Portal
Getting your Team onboarded with YuLife ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฟ๐Ÿ‡ฆ
Getting your Team onboarded with YuLife ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฟ๐Ÿ‡ฆ

How to get your team fully launched on the YuLife app.

Nina avatar
Written by Nina
Updated over a week ago

What is Getting Started?

This section of the YuLife HR Portal will guide you through the process of setting up YuLife with your company and getting your team on to the YuLife app for the first time.

It is made of four sections which you can work through to complete some of our best practice suggestions for a successful launch!

Who is my Launch Manager?

A Launch Manager is someone in the YuCrew who will be on hand to help you get YuLife up and running and answer any questions you might have about launching. They can also share lots of ideas and strategies for getting the most out of your YuLife launch.

To meet with your Launch Manager, head to the โ€˜Letโ€™s Get Startedโ€™ section and click the link to schedule a meeting with them.

What is an explainer session?

An explainer session is a 20 minute introduction for your existing and new joiners, which runs through the full YuLife membership - this includes the YuLife app, Insurance policy and GP/EAP services. We have availability on Tuesdays at 10am or Thursdays at 3pm. You can also view a recorded version of the explainer here.

How is my launch going?

If you havenโ€™t already met or spoken with your Launch Manager and decided to self-serve your launch, you can still get in touch!

Send an email to customersuccess@yulife.com and your Launch Manager will get back to you with the help and support you need. This can include an analysis of your launch so far and proactive support with your launch.

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