FAQ for Users and Beneficiaries

Bupa Cash Plan

What is a Bupa Cash Plan and how do I access it?

Written by Nina
Updated over a week ago

YourHalo Plus

What does YourHalo Plus include?

Written by Katie Pemberton
Updated over a week ago

YuDoctor

What is YuDoctor, who can access it, and how?

Written by Katie Pemberton
Updated over a week ago

Personal Protection - Dental Insurance

Dental Insurance with YuLife

Written by Katie Pemberton
Updated over a week ago

Personal Protection - Personal Life Insurance (PLI)

Personal Life Insurance (PLI) with YuLife

Written by Katie Pemberton
Updated over a week ago

Group Dental Insurance

What is Group Dental, who can have it and how do I make a claim?

Written by Amy Hall
Updated over a week ago

Virtual GP

What Virtual GP is provided with YuLife?

Written by Katie Pemberton
Updated over a week ago

Personal Protection

Everything you need to know about Personal Protection with YuLife

Written by Katie Pemberton
Updated over a week ago

YuDoc - ZGP24

What is YuDoc - ZGP24, who can access it, and how?

Written by Katie Pemberton
Updated over a week ago

Employee Assistance Programme (EAP)

What EAP is provided with YuLife?

Written by Katie Pemberton
Updated over a week ago

Beneficiaries

What is a beneficiary and how do I name them?

Written by Nina
Updated over a week ago

YuMatter

What is YuMatter and how do I access it?

Written by Nina
Updated this week

Smart Health

What is Smart Health, who can access it, and how?

Written by Nina
Updated over a week ago

YourHalo

What does YourHalo include?

Written by Katie Pemberton
Updated over a week ago

YuLife and Your Data

How do you look after my data? Can my employer see my data?

Written by Nina
Updated over a week ago

Setting Up Your Account

Your employer has signed you up to YuLife, now what?

Written by Nina
Updated over a week ago

Claims

How do I file a claim, and what happens next?

Written by Nina
Updated over a week ago