YuLife

What is a beneficiary and how do I name them?

Beneficiaries 🇬🇧

Employee Assistance Programme (EAP)

What is Group Dental, who can have it and how do I make a claim?

Group Dental Insurance 🇬🇧

What is group income (sick pay) protection?

Group Income Protection 🇬🇧

What is Kena Health, who can access it, and how?

Kena Health 🇿🇦

Your employer has signed you up to YuLife, now what?

Setting Up Your Account 🇬🇧🇺🇸🇿🇦

Virtual GP 🇬🇧🇿🇦

How do you look after my data? Can my employer see my data?

YuLife and Your Data 🇬🇧

YuMatter Plus by YourHalo (YH) 🇬🇧

What is Aviva Smart Health, who can access it, and how?

Aviva Smart Health 🇬🇧

What is YuMatter by ICAS and how do I access it?

YuMatter by Lyra Wellbeing 🇿🇦

YuMatter by YourHalo (YH) 🇬🇧

What is YuDoctor by HealthHero, who can access it, and how?

YuDoctor by HealthHero 🇬🇧

What is YuMatter by WPO and how do I access it?

YuMatter by Workplace Options (WPO) 🇬🇧

What is ZGP24, who can access it, and how?

ZGP24 🇬🇧

What is MetLife GP24, who can access it, and how?

MetLife GP24 🇬🇧

What is Health Assured by MetLife and how do I access it?

Health Assured by MetLife 🇬🇧

Amy Walpole

Nina

Information on your policies and benefits.

FAQ for Users and Beneficiaries

Information about your YuLife Health Insurance policy with Bupa

YuLife Health Insurance - Cover 🇬🇧

YuLife Health Insurance - Exclusive Policy Rewards 🇬🇧

Information about Policy Edits and Changes with YuLife Health Insurance

YuLife Health Insurance - Policy Edits & Changes 🇬🇧

How to use your YuLife Health Insurance and make a claim.

YuLife Health Insurance - Using your Policy and how to Claim 🇬🇧

How to claim your Urban Massage Policy Reward.

GHI Policy Rewards -  Urban Massage 🇬🇧

How to claim your DNA Test with LivingDNA.

GHI Policy Rewards - DNA Testing 🇬🇧

How to claim your free Health Assessment with Be.Motivated.

GHI Policy Rewards - Health Assessment 🇬🇧

GHI Policy Rewards - Garmin Watch or GOSH Charity Donation 🇬🇧

How to set up and use your YuLife Health insurance

YuLife Health Insurance 

How to claim your GIP Rewards Bupa Health Assessment.

GIP Policy Rewards - Bupa Health Assessment 🇬🇧

How to claim your GIP Rewards Scan.com discount.

GIP Policy Rewards - Scan.com 🇬🇧

How to claim your GIP Rewards Meditopia subscription.

GIP Policy Rewards - Meditopia 🇬🇧

How to claim your GIP Rewards BetterHelp discount.

GIP Policy Rewards - BetterHelp 🇬🇧

How to claim your GIP Rewards SkinVision access.

GIP Policy Rewards - SkinVision 🇬🇧

How to claim your GIP Rewards Sleep Cycle subscription.

GIP Policy Rewards - Sleep Cycle 🇬🇧

How to claim your GIP Rewards Withings Scales.

GIP Policy Rewards - Withings Scales 🇬🇧

How to claim your GIP Rewards PocDoc heart health check.

GIP Policy Rewards - PocDoc 🇬🇧

How to claim your GIP Rewards Lifesum subscription.

GIP Policy Rewards - Lifesum 🇬🇧

How to claim your GIP Rewards Fiit subscription.

GIP Policy Rewards - Fiit 🇬🇧

How to claim your GIP Rewards New Balance 880 trainers.

GIP Policy Rewards - New Balance 880 🇬🇧

How to claim your YuLife x MetLife Group Income Protection Policy Rewards

YuLife x MetLife Group Income Protection - Policy Rewards

Find out more about us and how we are regulated

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.