FAQ for Users and Beneficiaries

Information on your policies and benefits.

9 articles in this collection
Written by Nina and Katie Pemberton

Bupa Cash Plan

What is a Bupa Cash Plan and how do I access it?

Written by Nina
Updated over a week ago

ZGP24 by Health Hero

What is ZGP24, who can access it, and how?

Written by Katie Pemberton
Updated over a week ago

Beneficiaries

What is a beneficiary and how do I name them?

Written by Nina
Updated over a week ago

YuMatter

What is YuMatter and how do I access it?

Written by Nina
Updated over a week ago

Smart Health by AIG

What is Smart Health, who can access it, and how?

Written by Nina
Updated over a week ago

YuLife and Your Data

How do you look after my data? Can my employer see my data?

Written by Nina
Updated over a week ago

Where can I see my policy docs?

How do I download a copy of my policy docs?

Written by Nina
Updated over a week ago

Setting Up Your Account

Your employer has signed you up to YuLife, now what?

Written by Nina
Updated over a week ago

yulife and yulife light insurance

Claims

How do I file a claim, and what happens next?

Written by Nina
Updated over a week ago