FAQ for Users and Beneficiaries
Information on your policies and benefits.
17 articles
Written by Nina and Amy Hall


Bupa Cash Plan
What is a Bupa Cash Plan and how do I access it?
Written by Nina. Updated over a week ago
YuMatter Plus by YourHalo (YH)
What does YuMatter Plus by YH include?
Written by Amy Hall. Updated over a week ago
YuDoctor by HealthHero
What is YuDoctor by HealthHero, who can access it, and how?
Written by Amy Hall. Updated over a week ago
Personal Protection - Dental Insurance
Dental Insurance with YuLife
Written by Amy Hall. Updated over a week ago
Personal Protection - Personal Life Insurance (PLI)
Personal Life Insurance (PLI) with YuLife
Written by Amy Hall. Updated over a week ago
Group Dental Insurance
What is Group Dental, who can have it and how do I make a claim?
Written by Amy Hall. Updated over a week ago
Virtual GP
What Virtual GP is provided with YuLife?
Written by Amy Hall. Updated over a week ago
Personal Protection
Everything you need to know about Personal Protection with YuLife
Written by Amy Hall. Updated over a week ago
ZGP24
What is ZGP24, who can access it, and how?
Written by Amy Hall. Updated over a week ago
Employee Assistance Programme (EAP)
What EAP is provided with YuLife?
Written by Amy Hall. Updated over a week ago
Beneficiaries
What is a beneficiary and how do I name them?
Written by Nina. Updated over a week ago
YuMatter by Workplace Options (WPO)
What is YuMatter by WPO and how do I access it?
Written by Nina. Updated over a week ago
YuDoctor by Smart Health
What is YuDoctor by Smart Health, who can access it, and how?
Written by Nina. Updated over a week ago
YuMatter by YourHalo (YH)
What does YuMatter by YH include?
Written by Amy Hall. Updated over a week ago
YuLife and Your Data
How do you look after my data? Can my employer see my data?
Written by Nina. Updated over a week ago
Setting Up Your Account
Your employer has signed you up to YuLife, now what?
Written by Nina. Updated over a week ago