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FAQ for Users and Beneficiaries

FAQ for Users and Beneficiaries

Information on your policies and benefits.

Nina avatar Katie Pemberton avatar
9 articles in this collection
Written by Nina and Katie Pemberton

Bupa Cash Plan

What is a Bupa Cash Plan and how do I access it?
Nina avatar
Written by Nina
Updated over a week ago

ZGP24 by Health Hero

What is ZGP24, who can access it, and how?
Katie Pemberton avatar
Written by Katie Pemberton
Updated over a week ago

Beneficiaries

What is a beneficiary and how do I name them?
Nina avatar
Written by Nina
Updated over a week ago

YuMatter

What is YuMatter and how do I access it?
Nina avatar
Written by Nina
Updated over a week ago

Smart Health by AIG

What is Smart Health, who can access it, and how?
Nina avatar
Written by Nina
Updated over a week ago

YuLife and Your Data

How do you look after my data? Can my employer see my data?
Nina avatar
Written by Nina
Updated over a week ago

Where can I see my policy docs?

How do I download a copy of my policy docs?
Nina avatar
Written by Nina
Updated over a week ago

Setting Up Your Account

Your employer has signed you up to YuLife, now what?
Nina avatar
Written by Nina
Updated over a week ago
yulife and yulife light insurance

Claims

How do I file a claim, and what happens next?
Nina avatar
Written by Nina
Updated over a week ago
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