FAQ for Users and Beneficiaries

Information on your policies and benefits.

17 articles
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Written by Nina and Amy Hall

Bupa Cash Plan

What is a Bupa Cash Plan and how do I access it?
Nina avatar
Written by Nina. Updated over a week ago

YuMatter Plus by YourHalo (YH)

What does YuMatter Plus by YH include?
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Written by Amy Hall. Updated over a week ago

YuDoctor by HealthHero

What is YuDoctor by HealthHero, who can access it, and how?
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Written by Amy Hall. Updated over a week ago

Personal Protection - Dental Insurance

Dental Insurance with YuLife
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Written by Amy Hall. Updated over a week ago

Personal Protection - Personal Life Insurance (PLI)

Personal Life Insurance (PLI) with YuLife
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Written by Amy Hall. Updated over a week ago

Group Dental Insurance

What is Group Dental, who can have it and how do I make a claim?
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Written by Amy Hall. Updated over a week ago

Virtual GP

What Virtual GP is provided with YuLife?
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Written by Amy Hall. Updated over a week ago

Personal Protection

Everything you need to know about Personal Protection with YuLife
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Written by Amy Hall. Updated over a week ago

ZGP24

What is ZGP24, who can access it, and how?
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Written by Amy Hall. Updated over a week ago

Employee Assistance Programme (EAP)

What EAP is provided with YuLife?
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Written by Amy Hall. Updated over a week ago

Beneficiaries

What is a beneficiary and how do I name them?
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Written by Nina. Updated over a week ago

YuMatter by Workplace Options (WPO)

What is YuMatter by WPO and how do I access it?
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Written by Nina. Updated over a week ago

YuDoctor by Smart Health

What is YuDoctor by Smart Health, who can access it, and how?
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Written by Nina. Updated over a week ago

YuMatter by YourHalo (YH)

What does YuMatter by YH include?
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Written by Amy Hall. Updated over a week ago

YuLife and Your Data

How do you look after my data? Can my employer see my data?
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Written by Nina. Updated over a week ago

Setting Up Your Account

Your employer has signed you up to YuLife, now what?
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Written by Nina. Updated over a week ago