FAQ for Users and Beneficiaries

Information on your policies and benefits.

13 articles in this collection
Written by Nina and Katie Pemberton

Bupa Cash Plan

What is a Bupa Cash Plan and how do I access it?

Written by Nina
Updated over a week ago

YourHalo Plus

What does YourHalo Plus include?

Written by Katie Pemberton
Updated yesterday

YuDoctor

What is YuDoctor, who can access it, and how?

Written by Katie Pemberton
Updated this week

Virtual GP

What Virtual GP is provided with YuLife?

Written by Katie Pemberton
Updated yesterday

YuDoc - ZGP24

What is YuDoc - ZGP24, who can access it, and how?

Written by Katie Pemberton
Updated this week

Employee Assistance Programme (EAP)

What EAP is provided with YuLife?

Written by Katie Pemberton
Updated yesterday

Beneficiaries

What is a beneficiary and how do I name them?

Written by Nina
Updated over a week ago

YuMatter

What is YuMatter and how do I access it?

Written by Nina
Updated yesterday

Smart Health

What is Smart Health, who can access it, and how?

Written by Nina
Updated this week

YourHalo

What does YourHalo include?

Written by Katie Pemberton
Updated yesterday

YuLife and Your Data

How do you look after my data? Can my employer see my data?

Written by Nina
Updated over a week ago

Setting Up Your Account

Your employer has signed you up to YuLife, now what?

Written by Nina
Updated over a week ago

YuLife and YuLife light insurance

Claims

How do I file a claim, and what happens next?

Written by Nina
Updated over a week ago