What is YuMatter Plus by YH?
YuMatter Plus by YH is a confidential employee assistance program designed to support your mental and professional wellbeing. Below are the elements to this healthcare service:
Mental health experts
Short-term clinical counselling
Structured, solution-focused counselling/CBT, where clinically appropriate
Initial assessment consultation and then up to 8 follow-up sessions
Computerised CBT
Musculoskeletal (MSK)
Advice, guidance & support for a broad range of MSK conditions
Physiotherapists & Sports Therapists
Tailored self-treatment advice
Can refer for treatment, if clinically appropriate
Nutritionist
Expert Nutrition Therapists
Advice, guidance & information for optimal nutrition & weight management
Exercise & Activity
Exercise and fitness specialists
Expert advice & guidance around maintaining an active lifestyle
Able to advise on the benefits of many types of activity and exercise
Sleep
Sleep experts
Provide techniques & healthy lifestyle habits to improve sleep
Who has access to YuMatter Plus by YH?
YuLifers are opted-in to YuMatter Plus by YH by their employer. The service is also available to spouses/civil partners and children up to and including age 18.
How do YuLifers get access to YuMatter Plus by YH?
To access YuMatter Plus by YH, you will need your policy number. Your policy number can be found in the Wellbeing Hub, accessed via the main menu of the YuLife app.
You can request services via the YuMatter Plus by YH tile in the Wellbeing Hub of the YuLife app, or telephone: 0330 175 7044.
Who provides the YuMatter Plus by YH service?
YuMatter Plus by YH is provided in partnership with healthcare rm.
If you have any questions or run into any issues, please reach out to us via your YuLife app :)