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YuMatter Plus by YourHalo (YH) πŸ‡¬πŸ‡§
YuMatter Plus by YourHalo (YH) πŸ‡¬πŸ‡§

What does YuMatter Plus by YH include?

Amy Walpole avatar
Written by Amy Walpole
Updated over 2 months ago

What is YuMatter Plus by YH?

YuMatter Plus by YH is a confidential employee assistance program designed to support your mental and professional wellbeing. Below are the elements to this healthcare service:

  • Mental health experts

  • Short-term clinical counselling

  • Computerised CBT

  • Musculoskeletal (MSK)

    • Advice, guidance & support for a broad range of MSK conditions

    • Physiotherapists & Sports Therapists

    • Tailored self-treatment advice

    • Can refer for treatment, if clinically appropriate

  • Nutritionist

    • Expert Nutrition Therapists

    • Advice, guidance & information for optimal nutrition & weight management

  • Exercise & Activity

    • Exercise and fitness specialists

    • Expert advice & guidance around maintaining an active lifestyle

    • Able to advise on the benefits of many types of activity and exercise

  • Sleep

    • Sleep experts

    • Provide techniques & healthy lifestyle habits to improve sleep

Who has access to YuMatter Plus by YH?

YuLifers are opted-in to YuMatter Plus by YH by their employer. The service is also available to spouses/civil partners and children up to and including age 18.


​How do YuLifers get access to YuMatter Plus by YH?

To access YuMatter Plus by YH, you will need your policy number. Your policy number can be found in the Wellbeing Hub, accessed via the main menu of the YuLife app.

You can request services via the website, or telephone: 0330 175 7044.

Who provides the YuMatter Plus by YH service?

YuMatter Plus by YH is provided in partnership with healthcare rm.

If you have any questions or run into any issues, please reach out to us via your YuLife app :)

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