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YuDoctor by HealthHero πŸ‡¬πŸ‡§
YuDoctor by HealthHero πŸ‡¬πŸ‡§

What is YuDoctor by HealthHero, who can access it, and how?

Amy Hall avatar
Written by Amy Hall
Updated over a week ago

What is YuDoctor by HealthHero?

YuDoctor by HealthHero gives YuLife members unlimited access to a 24/7 virtual GP as well as a range of other health and wellbeing experts. Below are the elements to this healthcare service:

24/7 Access to Virtual GPs

  • Phone or video consultations

  • Open referrals

  • No time limit with GP

  • Private prescriptions

  • Fit notes

Who has access to YuDoctor by HealthHero?

All YuLife users on group plans provided by Metlife automatically have access to YuDoctor by HealthHero. The service is also available to spouses/civil partners and children up to and including 18 (or 21 in full-time education).

How do I access YuDoctor by HealthHero?

To access YuDoctorby HealthHero, you will need your policy number. Your policy number can be found in the Wellbeing Hub, accessed via the main menu of the YuLife app.

You can request services via the website at

Who is providing the service?

YuDoctor by HealthHero is provided by Health Hero for YuLife group customers in partnership with Metlife.

If you have any questions about the services or access, you can reach YuDoctor by Health Hero on 033 3210 0367.

If you have any questions or need any further help, please don't hesitate to reach out to us via the in-app chat, or at :-)

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