What is YuDoctor?

YuDoctor gives YuLife members unlimited access to a 24/7 virtual GP as well as a range of other health and wellbeing experts. Below are the elements to this healthcare service:

24/7 Access to Virtual GPs

  • Phone or video consultations

  • Open referrals

  • No time limit with GP

  • Private prescriptions

  • Fit notes

Who has access to YuDoctor?

All YuLife users on group plans provided by Metlife automatically have access to YuDoctor. The service is also available to spouses/civil partners and children up to and including 18 (or 21 in full time education).

How do I access YuDoctor?

To access YuDoctor, you will need your policy number. Your policy number can be found in the Wellbeing Hub, accessed via the main menu of the YuLife app.

You can request services via the website at https://yudoc.onlinegp.co/.

Who is providing the service?

YuDoctor is provided by Health Hero for YuLife group customers in partnership with Metlife.

If you have any questions about the services or access, you can reach YuDoctor on 03332100367.

If you have any questions or need any further help, please don't hesitate to reach out to us via the in-app chat, or at support@yulife.com :-)

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