This article is about how to connect to your phone's health apps. For help with syncing your Garmin, please click here. For help with Fitbit, please click here.
What Apps Do I Need?
The YuLife app needs to connect to Apple Health, Google Fit or Samsung Health in order to reward you for daily steps and challenges. For Android users, you must have Google Fit or Samsung Health downloaded to your phone. Even if you are using a wearable such as Garmin or Fitbit, you will still need to grant permissions to your phone's health app. *please note, Samsung users who also want to take Fiit, and Meditation challenges, or be rewarded for their cycling will need to connect to Google Fit as YuLife only syncs step data from Samsung Health.
If you are using a mindfulness app such as Meditopia & Breathwrk, you will need to make sure it is connected to your phone's health app.
Connecting your health app varies depending on the kind of device you use, so we are going to break this article down into Apple Phones and Android Phones.
iPhone (Apple Health)
The YuLife app uses Apple Health to track daily steps and mindfulness minutes. This article addresses how to connect YuLife to Apple Health, and your phone's Motion and Fitness.
For First Time Users:
Open your YuLife app, claim your account and login.
You'll see a screen which will ask to connect to Apple Health. Please tap 'Let's connect'.
The next pop-up will ask you to allow access to your Motion & Fitness activity, please allow this.
Finally, you'll need to allow YuLife access to your steps, cycling, mindful minutes and workouts via Apple Health. Please toggle on all options and then you're all set!
Troubleshooting iPhone
If you are not sure if YuLife is connected properly, you can take the following steps to check: Go to your phone's Settings, and scroll down to Privacy. Here you can check either Health, and/or Motion & Fitness to make sure that YuLife is toggled on in both!
Also check your Apple Health permissions, tap your photo on the top right hand corner, then under Privacy click on Apps. Select YuLife and make sure Cycling Distance, Mindfulness Minutes and Steps are toggled on.
If you still aren't sure what's wrong, feel free to drop us a note via the in-app chat!
Android (Google Fit)
YuLife connects to Google Fit to gather steps, cycling and mindfulness data. If you don't already have it on your phone head to the Play store to download it, once it's installed here's how you connect up to YuLife.
Open your YuLife app, and login.
The first screen you should see is the one shown below. Google Fit will show on screen and you'll need to confirm by tapping 'Let's Connect'
3. Next, you'll need to confirm that YuLife can access your phone's location whilst using the app (this is so we can track your step data for challenges).
4. After this, you'll be asked to confirm that YuLife can track your physical activity, this is again so we can track your steps during challenges.
5. Next, you'll need to link your Google Account, this is the one that is logged into your Google Fit account. Once you've selected the correct account, please allow all permissions.
That's it! You're connected to Google Fit!
Troubleshooting Android
Due to the variations of Android models and operating systems, the steps to check google fit will vary slightly from phone to phone.
If you have the Google Fit app downloaded on your phone, you can check your settings directly in the app. Open the Google Fit app and tap on Settings, and then Manage Connected Apps.
Samsung (Samsung Health)
YuLife connects to Samsung Health to gather steps data. Samsung users who also want to track their Cycling and Meditation activity or Fiit challenges will need to connect to Google Fit as YuLife only syncs step data from Samsung Health
Open your YuLife app, and login.
The first screen you should see is the one shown below. Google Fit will show as default, but to change to Samsung Health, simply tap the box where it says Google Fit. Tap on the Samsung Health option in the pop-up and select 'Confirm'.
3. This will take you to the following screen, where you will need to confirm that you want to go ahead with the connection setup.
4. Next, you'll need to confirm that YuLife can access your phone's location whilst using the app (this is so we can track your step data for challenges).
5. After this, you'll be asked to confirm that YuLife can track your physical activity, this is again so we can track your steps during challenges.
Finally, you'll be asked to allow all permissions with Samsung Health, please allow all. That's it, you're all connected!
Checking your Samsung Health Permissions
If you have the Samsung Health app downloaded on your phone, you can also check your settings directly in the app. Open the Samsung Health app and tap on the three dots (top right), then select 'Settings' and then 'Data Permissions'.
If you have any questions or run into any issues, please reach out to us via your YuLife app :)