What are Team Events?
Team Events are a great way to encourage some healthy competition between smaller groups of employees. Think Sales vs Marketing, London vs New York, or any custom split you like. You set up the teams, name the event, and decide whether there's a YuCoin reward on the line. Your employees are automatically notified and can track progress in real time through the app.
It's one of the most effective ways to drive engagement across your organisation, especially among employees who haven't been active on the app yet.
How do I create a Team Event?
You'll find Team Events in your HR portal. From there, you can set an event name, build your teams, choose a start date, and set up any rewards. The creation flow uses the same team-building tools you may already know from leaderboards, so it should feel familiar, and our support team are available in the chat function if you have any questions.
Teams are built using the custom value fields (for example, department, location, or job level), or you can select individual employees manually (up to 20 people per team). You'll need to create at least two teams to compete against each other, and we'd recommend a minimum of 5 people per team for a fair and engaging competition.
Can I schedule an event in advance or change it once it's live?
Yes. You can schedule a Team Event to start on the same day you create it, or on a future date. Just bear in mind that once you publish, the team membership is locked in, so it's worth finalising your teams before you go live.
Once an event is published, teams are fixed and can't be edited. If you need to make changes before the event starts, you'll need to delete it and recreate it. Event creation is fairly quick, so this shouldn't cause too much disruption.
How will employees know the event is happening?
Participants receive an email on the day the event starts. This goes out to everyone in the event, whether or not they've downloaded the app yet. So you don't need to chase your team to sign up in advance; the notification will do that for you.
How long do events run, and can employees join an event after it's started?
Team Events run for 7 days. Step counting starts the moment the event begins, so every day matters. Longer event durations (up to 30 days) are coming in a future update.
Employees cannot join after the event has started; membership is fixed at the point the event is published. This is intentional: it keeps the competition fair and means the reward pool is always clear upfront. It also creates a natural push to get employees set up before launch day.
How is scoring calculated?
Scores are based on the average steps per active participant, not the team's total steps. The total score is calculated by dividing the team's combined steps by the number of active participants. This means teams of different sizes can compete fairly. A smaller, more engaged team can absolutely beat a larger one where only some members are contributing.
Can I offer YuCoin as a prize?
This feature is coming soon, so keep your eyes peeled! It will depend on your company's YuLife plan, which you can check with your Customer Success Manager at customersuccess@yulife.com if you're unsure what your plan covers.
If YuCoin prizes are available to you, you'll be able to set a reward split for 1st, 2nd, and 3rd place during event creation. The prize is shared equally among members of the winning team.
When are the results announced?
Results are announced within 24 hours of the event ending. Winners are revealed in the app, so your employees can find out the outcome there.
If you have any other questions, you can reach our support team via the HR portal or at support@yulife.com