What is the Prevention Pass?
The Prevention Pass is a feature within the YuLife app, designed to reward YuLifers for completing challenges that contribute to your health and well-being. Creating healthy habits every day will encourage you to progress through your journey and unlock some goodies along the way.
How do I unlock rewards?
Rewards are unlocked by completing your daily challenges within the YuLife app. You just need to complete at least one challenge a day for the progress to fill within your progress bar. Once you reach certain levels within the Prevention Pass, rewards will unlock for you to claim.
Please note: your Prevention Pass level might be different to your quest level. This is normal and dependent on when your Prevention Pass game was switched on for you.
What rewards are available?
There are plenty of rewards available on your Prevention Pass journey, all of which are designed to enhance your wellbeing.
The Prevention Passes lasts 730 days, and has 11 rewards for you to unlock, the highest reward being unlocked after 500 levels have been completed within the Prevention Pass. The rewards and unlocking levels for these are as follows:
π¨ββοΈ Bupa Health Assessment discount - unlocked after 1 level
π©» Scan.com discount - unlocked after 5 levels
π§ββοΈ Free Meditopia subscription - unlocked after 25 levels
π¬ BetterHelp discount - unlocked after 75 levels
π©Ί Skinvision 1-day access - unlocked after 125 levels
π΄ Free Sleep Cycle subscription - unlocked after 175 levels
βοΈ Free Withings smart scale - unlocked after 225 levels
β€οΈ Free PocDoc at-home heart check - unlocked after 275 levels
π Free Lifesum subscription - unlocked after 325 levels
ποΈ Free Fiit subscription - unlocked after 375 levels
π Free New Balance 880 trainers - unlocked after 500 levels
How do I claim my rewards?
After you have unlocked a reward, you'll be able to claim it via the Prevention Pass in the rewards tab of your YuLife app. Each reward will have written instructions on how to claim, and you'll also receive an email with more information once it's claimed. If you run into any issues claiming your rewards, please reach out to us via the in-app chat in your YuLife app!
It's important to note that you must claim your rewards before the rewards timer ends, otherwise these rewards will be lost. Make sure you claim them and note down the details before the countdown timer ends for the time period - we don't want you to miss out on your rewards!
If you have any questions or run into any issues, please reach out to us via your YuLife app :)