All Collections
FAQ for Users and Beneficiaries
YuMatter by Workplace Options (WPO) πŸ‡¬πŸ‡§
YuMatter by Workplace Options (WPO) πŸ‡¬πŸ‡§

What is YuMatter by WPO and how do I access it?

Nina avatar
Written by Nina
Updated over a week ago

What is YuMatter by WPO?

YuMatter by WPO is a confidential employee assistance programme, delivering employee and manager support. It is designed to provide an engaging, useful, everyday support service for your team. Below are the elements to this healthcare service:

  • Mental health experts

  • Short-term clinical counselling

    • Initial assessment consultation and then up to 4 follow-up sessions

  • Computerised CBT

  • Legal & financial information

  • Life coaching

  • Mindfulness programme

  • Bereavement counselling

  • Manager Assist

  • Rapid response (at a fee - employer instigated and funded)

Who has access to YuMatter by WPO?

YuLifers are opted-in to YuMatter by WPO by their employer. The service is also available to partners, siblings, parents and children (from 8 upwards).


​How do YuLifers get access to YuMatter by WPO?Β 

To access YuMatter by WPO, you will need your company code and password. These can be found in the Wellbeing Hub, accessed via the main menu of the YuLife app.

You can request services via the website, by emailing support@resourcesforyourlife.com or telephone: 0800 243 458.

Who provides the YuMatter by WPO service?

YuMatter by WPO is provided in partnership with Workplace Options.

If you have any questions or need any further help, please don't hesitate to reach out to us via the in-app chat, or at support@yulife.com :-)

Did this answer your question?