In the yulife app, you earn rewards for the steps you take throughout the day. Every 2000 steps is 1 yucoin, but at the moment we have double earnings activated :-)
Your steps will track in the background, but you must open the yulife app for them to update. If you do not open the app for a 25 day period, you will lose any steps from that time.
Daily steps are pulled throughout the day from Apple Health or Google Fit. If the numbers vary slightly, check back the next morning, as steps continue to pull until midnight.
If you're not sure you are properly connected to your health app, you can find instructions on how to check here.
If you believe your steps are tracking correctly, please contact our customer team, who will be happy to get you sorted!